1. Introduction
CozyNest (“we”, “us”, “our”) is committed to permission-based email marketing practices and strictly prohibits spamming in any form. This Anti-Spam Policy explains our stance on spam and outlines our guidelines for email communications.
2. Definition of Spam
Spam is unsolicited commercial email or messages sent to a large number of recipients who have not explicitly consented to receive such communications. It also includes messages that are deceptive, misleading or violate applicable laws and regulations.
3. Compliance with Laws
We comply with all relevant laws and regulations governing email marketing, including but not limited to the CAN-SPAM Act of 2003 in the United States, the GDPR in the European Union, and similar legislation in other jurisdictions where our recipients are located.
4. Consent
We only send marketing communications to individuals who have explicitly opted-in to receive such communications. This consent must be freely given, specific, informed, and unambiguous.
5. Types of Email Communications
5.1. Promotional Emails
We send promotional emails to inform our subscribers about special offers, new products, or other relevant updates related to CozyNest.
5.2. Transactional Emails
Transactional emails, such as order confirmations, shipping notifications, and customer service responses, are sent to facilitate a transaction or provide requested information.
6. Unsubscribe Mechanism
Every marketing email we send includes a clear and conspicuous unsubscribe link. Recipients who no longer wish to receive our communications can easily opt out of further emails.
7. Compliance Monitoring and Enforcement
We regularly monitor our email marketing practices to ensure compliance with this Anti-Spam Policy and applicable laws. Any reported incidents of spamming will be investigated promptly, and appropriate actions will be taken.
8. Reporting Spam
If you believe you have received spam from CozyNest, please report it immediately by contacting us at ja**@co*******.com . We take all reports seriously and will investigate promptly.
9. Contact Us
If you have any questions about our Anti-Spam Policy or our email marketing practices, please contact us at:
- Jane Qiu
- Email: ja**@co*******.com
- Website: coseynest.com